Even though the Queue application is quick, easy, and intuitive to use, it's quite possible that you still may have a few questions. Listed below are a few of the more common inquiries. If you have a question not listed below, please feel free to contact us directly.

A: Even a novice computer user will find the process of customization quick and easy. In most cases, Queue users are able to customize materials like a chiropractic postcard or patient education sheet in a matter of a few minutes. This translates into huge savings of both time and money! Also, the materials have been designed so you can customize as little or as much as you want.

A: IIn most cases, your customized marketing materials will print and be scheduled for shipping within 48 hours. Depending on the shipping method you select, your materials could arrive as quickly as 3 days. Downloadable materials like chiropractic ads will be ready for you to retrieve in just minutes after you place the order.

A: No. Once you’ve paid the annual user fee to become an authorized Queue user, you can customize and order as many pieces as you need as often as you want.

A: Yes, Queue includes a database upload feature. Simply convert your database to a tab-delimited file (we show you how–step-by-step) and upload it during the checkout process. Once your database is uploaded, the system automatically counts the number of recipients, fills in the correct amount to order, and adds the proper postage if you want us to mail them for you.

A: Absolutely. Queue account managers have the experience to help your practice identify database criteria and source the best possible list. Additionally, our account managers can help your practice with marketing planning, custom design, Web development, and more. Read more about it in the Additional Services area of the Web site.

A: Certainly. Simply provide Queue with the native design files and we can integrate your materials under your Queue storefront login name. This means your marketing materials will only be seen by you.

A: Yes! Your logo will be integrated into the system during the account setup and will automatically be placed into the design when you log in. If you don't have a practice logo, our designers will create a simple text treatment logo using your practice name.

A: Queue offers maximum value by providing you with the ability to print most marketing materials in quantities as low as 25 pieces. No longer are you required to print an overabundance of materials in order to achieve the lowest "per piece" pricing.

A: Your annual fee includes a "practice" license. This allows you to set up a primary user account and a secondary user within your office.

A: Getting into the Queue costs as little as $1,495 annually. Contact Us for more information about current promotional offers.

A: Yes, your annual fee provides full access to the entire Queue offering. The only additional charges you will incur, beyond the annual access fee will be for printing, shipping/handling, and (if Queue is mailing your printed pieces) fulfillment and postage.